Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Aspire Scale ("Company," "we," "our," or "us"). By accessing our website, using our services, or engaging with us in any capacity, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you may not access our services or website.

1.1 Updates to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Your continued use of our services after changes constitutes acceptance of the new Terms.

2. Our Services

Aspire Scale provides lead generation and sales development services primarily for consulting, marketing, and SaaS companies.

2.1 Service Description

Our services include but are not limited to:

• Lead generation and qualification
• Sales development and pipeline management
• Market research and analysis
• Sales strategy consulting
• Training and coaching services
• Custom business development solutions

2.2 Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or unforeseen circumstances.

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to clients.

3. User Obligations and Acceptable Use

3.1 Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Cooperate with our team and provide necessary access
• Make timely payments as agreed
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Maintain confidentiality of proprietary information
• Use our services only for lawful business purposes

3.2 Prohibited Activities

You may not:

• Use our services for illegal or unauthorized purposes
• Interfere with or disrupt our services or systems
• Attempt to gain unauthorized access to our systems
• Transmit harmful code, viruses, or malicious software
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others

4. Payment Terms

4.1 Fees and Billing

Service fees are outlined in your specific service agreement. Payment terms include:

• Fees are due as specified in your service contract
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise specified
• Prices are subject to change with 30 days notice

4.2 Payment Methods

We accept payment via:

• Bank transfer/ACH
• Credit card payments
• Check payments (for approved clients)

4.3 Refund Policy

Refunds are provided at our sole discretion and only in cases of:

• Service failure to meet agreed-upon deliverables
• Technical issues preventing service delivery
• Cancellation within the first 7 days of service commencement

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, materials, and intellectual property associated with our services remain our exclusive property, including:

• Proprietary methodologies and processes
• Software, tools, and technology
• Training materials and documentation
• Trademarks, logos, and brand elements

5.2 Client Intellectual Property

You retain ownership of your intellectual property. By using our services, you grant us a limited license to use your materials solely for service delivery purposes.

5.3 Work Product

Work product created specifically for your project will be owned by you, subject to our retained rights in our methodologies and processes.

6. Limitations of Liability and Disclaimers

6.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind. We make no guarantees regarding specific outcomes or results.

6.2 Limitation of Liability

To the maximum extent permitted by law, Aspire Scale shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits, revenue, or business opportunities
• Data loss or system downtime
• Third-party actions or decisions

Our total liability shall not exceed the amount paid for services in the preceding 12 months.

6.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

7. Termination

7.1 Termination Rights

Either party may terminate services:

• For convenience with 30 days written notice
• For cause immediately upon material breach
• Upon insolvency or bankruptcy of either party

7.2 Effects of Termination

Upon termination:

• All outstanding fees become immediately due
• Access to services will be discontinued
• Confidentiality obligations continue
• Work product will be delivered as agreed

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This obligation survives termination of services.

8.1 Definition of Confidential Information

Confidential information includes all non-public business information, strategies, client data, and proprietary processes.

9. Governing Law and Disputes

9.1 Governing Law

These Terms are governed by the laws of New York State, without regard to conflict of law principles.

9.2 Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiations between parties
• Mediation if negotiations fail
• Binding arbitration as a last resort

10. Miscellaneous

10.1 Entire Agreement

These Terms, along with any service agreements, constitute the entire agreement between parties.

10.2 Severability

If any provision is found unenforceable, the remainder of these Terms remains in effect.

10.3 Assignment

You may not assign your rights under these Terms without our written consent.

11. Contact Information

For questions about these Terms of Service, please contact us: